FOSSIL Outlet Cheshire Oaks - Ellesmere Port

Jacob E.

Visited the Fossil Cheshire Oaks store earlier today met with absolutely 10/10 service from Jane. I definitely feel brilliant service should be acknowledged and Jane couldn't have been more helpful. I visit the store every two years or so to buy a watch as the quality and service is always second to none. This time wasn’t too keen on any of the watches on display so asked if they were all and was shown some from the back that hadn’t long been delivered to the store. In the end choosing and purchasing one I was shown then also having it engraved too. Thanks again will definitely be back next time.

Jack R.

Thank you to Craig, i brought in an old ceramic watch I had babied that had stopped moving. I had an issue with the watch after it had been sent off. Craig was incredibly professional throughout and even though I am disappointed due to sentimentality I feel craigs customer service deserves recognition he certainly went above and beyond, what could have lead to an incredibly bad experience was replaced with a fairly positive one.

Meebs M.

I bought a gold plated michael kors watch from here, I was impressed by the warm welcoming of staff, as well as how helpful they were. I want to especially mention how lovely the two workers JB and Sarah were, assisting me with the best possible options of watches that contained all the requirements I desired my watch to consist of. Brilliant customer service coming from them, these are the type of workers that make your shopping experience a lot easier! Also, I was able to engrave my name into my watch, which was a beautiful feature. Really likes the product and the impressive customer service here.

Anup S.

Just want to make a huge shout-out to Jane at fossil outlet Cheshire Oaks.. throughout my query she has made me feel at ease and resolve my query and made me a happy customer 10/10 for service and overall customer experience..

Jibin P. K.

Had an excellent customer service experience today. Knowledgeable staff helped me to pick the right piece of work with lots of patience.

Ágnes G.

Very wide range of products. Very friendly and helpful staff. I highly recommend this place. I always get my favorite watches from there.

Peter K.

Phoned the Cheshire Oaks Fossil store and spoke to Jane to source a smartwatch as I left it to long to buy online and became out of stock spoke to Jane at Cheshire Oaks fossil and she sourced were there 3 were in stock at a store in Scotland and gave me the store contact details and contacted them and couldn't of helped enough at both stores (Fossil at Cheshire oaks and Watch Staion in Livingston.). Payment taken and delivered next day with free derlivery. Couldn't asked for anymore with great service. Thanks again especially to Jane at Cheshire oaks and Patrick at Livingston store.

Greentealife

I wanted to find a wallet from this shop today, just want to say all the staff were lovely and helpful. The price of the quality products are excellent and in sale at the time.

I got a wallet embossed with my initials too, the lady that sold and embossed my wallet was Hedi, excellent customer service and extremely professional and she could have made me spend more if I had the time... Sadly the cinema was calling.

Just ace shop, products and staff...

Well done