GLS - Stockton, California

Nena G.

Super impatient drivers and dispatch calling giving attitude over 30 minute wait with inaccurate information. Work on your service and communication.

Mitch M.

Shady thieves. I am required to pay for adult signature on delivery, but they never ask for a signature. Easy money when you don't do the thing you're paid to do.

Jeffrey S.

My package was supposed to be delivered today. No window delivery time, just somewhere between 8 am and 5 pm. My package is literally 1 hour from my house, my delivery eta jumped from today to tomorrow, no reason, and their online chat says they have no information why the delay. There's still 7 more hours available for delivery time today, but they're just going to postpone my delivery until tomorrow.
Wouldn't have this problem with UPS, FedEx or even the USPS.

Dominik B.

Got a notification my package was delivered and it was to the wrong house and somebody else signed for it but looking up the tracking number does show details on what address it delivered to, only the town. I contacted support and they said they will call me when they find more info in which they never called me. Luckily the person that signed off for it brought it to my house, but if that wouldn't of happened I would of never seen that package again. Do not reccomend shipping through this company no matter how cheap their prices may be.

Camilla H.

I will NEVER willingly use this company again. They scheduled delivery for a parcel that required adult signature. Then they moved the arrival window three times on the first day. I waited around ALL Day for them, literally near my front door. Their driver never showed up and then at 7pm marked it as attempted delivery (which is a LIE)

The next day, same thing. They moved the delivery window at least 3 times. I called And spoke to distribution center and they promised delivery by the end of day. This time I literally sat on my front porch so I could not miss them- at 7:25 pm they indicate in their tracking system that delivery is rescheduled to the following day.

Day 3. I Call in the morning and explain the entire scenario. Guy who answers the phone makes zero effort to assist and just reads off the tracking page that delivery is scheduled for this day. Ummm yeah, I can see that too.... I ask for a supervisor. Supervisor comes on the line and promises to look into it and get back to me in an hour. No return call! The package was scheduled for delivery between 1:45 and 3 pm, at 3pm it was moved to 3:15-3:50. Then at 3:30 it is changed again to 4:25-4:55...... 7:45 pm... rescheduled for the next day....

Day 4..... same ole BULL FECES —-schedule, move the time...repeat, repeat, repeat,,, reschedule for the next day!!!!

I’m over it!! Keep the damn package!!!

F’ this!!!! Who can sit around all day for days on end waiting for a package that they PAID to have delivered.

Worst shipping company EVER

chris Y.

On hold now for 32 minutes and no one answers. The automated phone lady keeps telling me to chat online with their website. Well it's offline.they also changed our date from the 7th to the 10th and then They claim to have attempted delivery yesterday at 540pm. We had 5 people at home and no one tried to deliver anything. Our ring camera and driveway camera shows no one all day attempted anything. How are these people in business?

Douglas R.

Extremely disappointed with GSL service. As a third party carrier they’ve have had my package for 7 days and have failed to deliver. Their customer service response is a drawn out process, with as little human contact as possible, absolutely no result and no satisfaction. Worse carrier service I’ve ever had the misfortune to do business with, unprofessional to the extreme.

Marie C.

Pricing is so much better than Fed Ex or USPS! We do a lot of work business with them and have been overall, very pleased.