Michael Kors - Amsterdam

Bernd G.

Personal könnte freundlicher sein. Scheinbar darf nicht in musceltshirt darein und nur eine geldbörse für 85 Euro kaufen.
Sehr schade. Das kenne ich von anderen Michael Kors Geschäften anders, da wird man auch bei Kleinigkeiten freundlich bedient

S F.

Sehr abseits gelegen, aber es lohnt sich.

Shivani R.

Recently I had a really bad experience at Michael Kors. I ordered two pairs of boots. One of those was sent by Michael Kors as damaged. The inside part of the boots was torn. I immediately clicked a picture and reported to Michael Kors. Stacey from their European customer service replied and gave me unacceptable solutions. She said that if I keep the damaged boots then I can receive 20% back from the amount that I paid. I don’t know of any person who would buy Michael Kors and pay 80% for damaged product. You don’t buy Michael Kors if you can accept damaged product! When I told her that I don’t want damaged product, I want the product to be exchanged, she told me the only way I can do that is by returning the boots and reordering them. I was left with no alternative but to pay for shipping for another time for the mistake of Michael Kors! This is completely unacceptable and worst customer service that I have experienced from a brand like this. Not to mention that I spent so much time in coordinating all of this.

Hendri S.

Made a call to the Store PC Hoofdstraat Amsterdam trying to get some info and got a quite aggressive Tone of Female worker. She doesn’t know much about Michael Korst Business !
Change your Attitude, be Helpful and Kind to your Clients who might spend 1000 of Euros buying your Products .. just remember you work in the Service Industry.

You don’t deserve any Star ..

Vief

Service is really good. They take the time to help you and come with alternatives if they don’t have your size anymore. Also because I sometimes shop not only for my self they help me with taken pictures and showing the bags so I can make videos.. big fan!

Rilana B.

Afgelopen donderdag super gave schoenen gekocht, alleen toen ik later op mijn telefoon keek, zag ik dat ze ergens anders ongeveer 75 euro goedkoper waren. In eerste instantie wou ik deze schoenen terug brengen en er niks van zeggen. Maar door het vriendelijke personeel dacht ik dat ik wel eerlijk kon zijn en vroeg ik of zij niets voor mij konden doen, omdat ik het dan liever bij de winkel zelf haal dan ergens anders. De werknemer kwam met de oplossing dat ik het geld terug kon krijgen wat ik teveel had betaald. Ik vond dit een super fijne oplossing! En het personeel is super spontaan en vriendelijk! Ik zou hier zeker vaker langs komen als ik in Amsterdam ben. (Geholpen door Jerry en Michael)

Emma G.

Wat een super aangename service hebben we hier gekregen! Jerry is een heel lieve man en staat open om meteen een babbeltje te slaan met zijn klanten. Ik heb in deze winkel mijn droomtas gevonden, wij komen zeker terug. ❤️

Cristina P.

I just had a great customer service experience in this shop. I was looking for 4 items that went out of stock in minutes on the website. Venus took the time and searched in the system for every single one of them and checked the stores stocks and advised me accordingly. Even though it was crowded due to sales, the team attended everyone and everyone one felt special. 🙂