uBreakiFix - Phone and Computer Repair - Jacksonville, Florida

Ed T. R. E. S.

For 19 years, it never surprises me on the professionalism, customer care, and spot on service that I always experience when going to uBreakiFix in Tapestry Park off Southside Blvd in Jacksonville Florida. Today is MLK Jr/ Inauguration day and Anthony was manning the front customer care desk (and repairs) with Kevin working diligently in the back on repairs.

CUSTOMER CARE: As a real estate agent who is always on the go for my buyers and sellers, I have to stay connected through my phone at all times working through deals and leads. Recently I had a problem with my USB-C charge port on my Samsung Z-Fold 3 phone. There were two options try to clean it or replace it. Anthony consulted with me gave me his expert opinion, which would save me some money...and a whole lot of time. I opted for them to thoroughly clean it. He stayed at that I could always come back to replace the port later if that solution did not work. I opted for them to clean it. Now my lifeline to work and play is working perfectly with all of my charging cords. (Insert huge smile here!!)

CONVENIENCE: What made this experience amazing once again is I was able to schedule the time slot for me to go in and consult with uBreakiFix at 11:00 a.m., get a quick diagnosis while I waited, and provided with multiple solutions within 10 mins.

THANK YOU GENTS!!!

If y'all ever need any assistance with a home purchase or needing to list a home, then please let me repay the favor by giving you the same quality care that you gave me that I give to all my other customers. Bravo!

Always a pleasure,

Ed Tooker REALTOR®️
HomeSmart Jacksonville

Bree S.

If you’re looking for somewhere to get your phone fixed, and someone who cares and has great attention to detail; Anthony is your guy!

He is professional and friendly. The repair was completed quickly, the quality is outstanding, and the price was WAY more than fair, and they even offer warranty on the repair.

I highly recommend you come to U Break I Fix for any cell phone repairs you need. Excellent service, quick turnaround, and great results.

Thank you, Anthony! ☺️

Najah A.

Cannot emphasize enough how amazing this staff is. I have come twice now to fix my iPhone screen that stopped responding suddenly. As someone who is so dependent on her phone for everyday use, I came both times in a rush and had the best service and felt taken care of immediately. Exceptional customer service and a genuine drive to care and help people does not go unnoticed and UBreakIFix definitely deserves recognition for being such a help in the community. Thank you all so much!

Dayshon W.

Zach was a great dude. I called the store and told him I couldn’t get there until 2 minutes before they closed at 6:58and he didn’t care at all told me to take my time and when I get there he will take care of me. Which he did fast and outcome was great. They definitely got a life time customer now.

Serenity H.

Zach and his coworker (forgot name), did an amazing job. Fixed my front and back for $30 with my insurance plan through at&t. Normally the back would have cost extra, but they hooked me up. Amazing service! This is the only location I will go to fix my phone

rolando A.

Great service got my phone back in less than an hour totally recommend

FLIP !.

Quick service. Very friendly. Made my insurance claim exceptionally easy to deal with!! Kevin and Elijah were the bomb!

Peace J.

Customer Service Yes! I'm a proactive, preventative thinker, the young lady shared there may be a problem when processing my insurance claim STOP I'm willing, she gave me office lime I called for insurance people to correct. Claim went smooth, phone fixed great ..she even put on my New mother's day gift screen protector & case ..I'm back online and phone looks great..in the amount of time promised! Keep up the great work Tapestry Park